Last updated: April 26, 2026
NavoOS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the NavoOS mobile application ("App"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the App.
1. Information We Collect
We may collect the following categories of information:
- Account Information: Email address and password (stored securely via Supabase) when you register.
- Profile Information: Display name and any optional profile details you provide.
- Vault Content: Documents, notes, photos, messages, and other content you choose to store in your vault. This content is stored securely and is not accessed by NavoOS staff.
- Subscription Information: Subscription tier and transaction records, processed by Apple App Store and managed via RevenueCat. We do not store your payment card details.
- Usage Data: Inactivity timer settings, keyholder configurations, and app preferences.
- Device Information: Device type and operating system version, used for app compatibility and support purposes.
2. How We Use Your Information
- To provide, operate, and maintain the NavoOS App and its features.
- To manage your account, subscription, and keyholders.
- To send inactivity check-in notifications as configured by you.
- To respond to support requests and inquiries.
- To improve the App and develop new features.
- To comply with legal obligations.
3. Third-Party Services
We use the following third-party services, each with their own privacy practices:
- Supabase – Database and authentication provider. Privacy Policy
- RevenueCat – Subscription and in-app purchase management. Privacy Policy
- Apple App Store – Payment processing for subscriptions. Privacy Policy
4. Data Storage & Security
Your vault content and account data are stored on Supabase's secured infrastructure. We implement industry-standard security measures including encrypted data transmission (TLS) and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Keyholders & Legacy Features
NavoOS's core feature allows you to designate trusted individuals ("Keyholders") who may receive access to portions of your vault under conditions you define (e.g., after an inactivity period). You control exactly what each Keyholder can access. We do not independently verify Keyholder identities — you are responsible for the email addresses you add.
6. Data Retention
We retain your account and vault data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at privacy@navoos.com. Upon deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.
7. Children's Privacy
NavoOS is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
To exercise these rights, contact us at privacy@navoos.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@navoos.com
- Website: navoos.com